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Visitors Information

The 19th edition of the Leiden International Film Festival will take place from October 10 to October 20, 2024.

Tickets for all films, parties and other LIFF activities are available online at liff.nl/en/schedule. In addition to online sales, tickets can be purchased during the festival at the cash registers in Trianon 30 minutes before the beginning of the film. All cash registers are PIN only.

Download a digital version of our program booklet!
The English PDF;
The Dutch PDF.

Check out our FAQs for more information. For other questions and additional information, you can always reach us at [email protected]!

General information

The official opening of the festival will take place on October 10, 2024. From October 11, you can watch movies every day, all day long. On Sunday, October 20, we will screen the closing film. After that, it’s time to return to the real world!

LIFF was founded in 2006. Back then, the festival lasted merely two days! Since then, we have grown into one of the largest film festivals in the Netherlands. Every year, LIFF will guarantee major international film premieres, interesting storytellers from all over the film world and, of course, the best parties!

Our 2024 program has been announced! Tickets go on sale September 26th.

Subscribe to our newsletter and follow us on Facebook or Instagram for announcements about the program for 2024!

The program booklets for 2024 will be available at the cinemas in Leiden from October 2.

You can download digital versions for yourself as well:
The English PDF;
The Dutch PDF.

If you want to keep up with the latest LIFF news, you can subscribe to our newsletter and follow us on Facebook and Instagram to make sure you don’t miss anything!

You can contact LIFF through [email protected]. We do our best to get back to you as soon as possible. You can also check out our Contact page. LIFF is not reachable by phone.

Visiting LIFF

Opening hours cinema

The cinema locations Trianon and Kijkhuis open 30 minutes prior to the first screening of the day. These locations will close 30 minutes after the last film of the day has ended.

Doors open

The doors at the cinema will open 15-30 minutes prior to each screening.

Please arrive at the cinema on time. You may be denied access to the screening after the start of the film.

If a film has received a 16+ rating, only visitors aged 16 and older will be granted access to the film screening.

Opening hours ticketing offices

The ticketing office at Trianon opens 30 minutes prior to the first screening of the day and will close 30 minutes after the last film of the day has started.

LIFF takes place in the city centre of Leiden. Most screenings are in Trianon and Kijkhuis, but a few specials are shown elsewhere. The location is always stated on the website as well as your movie ticket.

Would you like to grab a bite to eat or a drink before or after your movie? Check out LIFF’s local partners!

Cinemas

Trianon
Breestraat 31
2311 CH Leiden

Kijkhuis
Vrouwenkerksteeg 10
2312 WS Leiden

You can easily reach Leiden by train. From the central station, it takes about 10 minutes to walk to the various festival locations, or a few minutes to get there by bus. Do you prefer to travel by car? In that case, you can park your car in one of the municipal parking locations, which are also quite close to the festival locations.

Wheelchair accessibility differs per location and screening hall. The new cinemas that are going to be built, will be completely wheelchair-accessible.

Trianon

Trianon 1 has some wheelchair spaces. The entrance of the screening hall is slightly sloping. The building has a wheelchair-friendly toilet. In Trianon 2 and 3, it is possible for us to create wheelchair spaces for you. In these screening rooms, the wheelchair is placed in front of the first row of seats in the cinema. Large mobility scooters only fit in Trianon 1.

Kijkhuis

Kijkhuis 1 is accessible with a wheelchair. A ramp can be laid out for you to make the entrance of the building accessible. The toilets in the Kijkhuis are not wheelchair-friendly.

It is not possible to select specific seats when buying your tickets; you can sit wherever you want! The doors at the cinema hall will open 15 to 30 minutes before the start of the film.

Ticketing

It is possible to purchase tickets online and at the box offices during the festival.

Online

Regular ticket sales start September 26. Passholders, for example, LIFF Friends or press, are able to order tickets 48 hours earlier.

On location

During the festival, you can purchase tickets at the box office in Trianon. All box offices at LIFF are PIN Only.

At external locations, outside of the cinemas, there are no box offices. You will be able to purchase tickets for these special screenings through a QR code at the entrance – unless the screening is sold out.

Opening hours ticketing offices

The ticketing office at Trianon opens 30 minutes prior to the first screening of the day and will close 30 minutes after the last film of the day has started.

If you have purchased your tickets online, you will receive an email with your ticket and a barcode. You do not have to print this e-ticket; you can just show the e-ticket on a smartphone or tablet at the entrance of the cinema.

Cineville

If you have placed a Cineville order, you first have to activate the QR code on your e-ticket. As soon as your Cineville e-ticket is activated at the box office you are able to visit the screening. This has to be done at least 15 minutes before the start of the screening and can be done as early as four hours before the start of the screening.

If you have paid for your ticket, but have not immediately received an e-mail with your e-ticket, you can first refresh your inbox, and check whether the tickets haven’t ended up in your spam box.

Can you not find the e-mail? You can find all of your tickets in your personal MyLIFF-area. On the website, go to the little icon in the top right corner and log in. Click on ‘Hallo [your first name]’ and choose ‘Tickets’. There you will see an overview of all of your purchased tickets. There, you are able to e-mail them to yourself again.

If you have taken a good look everywhere, you can always send an e-mail to [email protected]. We will then check whether the order has been registered in the ticket system, and can send you the tickets once more. Some emails can be delayed up to a day.

It is not possible to return purchased tickets. Your purchase is final as soon as the payment order has been issued. If something has gone wrong with your order, please send an email with a brief explanation to [email protected].

Cineville tickets can be cancelled up to 15 minutes before the start of the film. This can be done through the ‘My LIFF’ page on this website.

Yes! You have received a free ticket from LIFF. With this ticket you can purchase a free film ticket voor all screenings at the cinema.

How do I redeem my free ticket for a film ticket?

First, select the film you wish to see. In the webshop you will see the text ‘Do you have a promo code’ followed by ‘enter your promo code’. Second, enter your promo code that is stated on the free ticket. Now a new ticket type will appear below ‘Free ticket’. Choose this ticket type and select the amount of tickets you are allowed to order with your free ticket. Finish the orderering process. You will receive your film ticket(s) in your mail. Not received anything? Please check your spam folder before contacting us on [email protected].

Can I redeem my free ticket at the box office?

Yes you can. Please show the QR code from your free ticket at the box office.

The box office in Trianon opens 30 minutes prior to the start of the first film of the day. The box office closes 30 minutes after the last film of the day has started.

On your personal MyLIFF page, you’ll find the option to view all your tickets. From there, you can (re)mail them to yourself as well.

Your promo code is valid for all film screenings in Trianon, Kijkhuis and Pesthuis.

How do I redeem my promo code for a film ticket?

First, select the film you wish to see. In the webshop you will see the text ‘Do you have a promo code’ followed by ‘enter your promo code’. Second, enter your promo code that you have received. Now a new ticket type will appear below called ‘promo code’. Choose this ticket type and select the amount of tickets you are allowed to order with your promo code. Finish the orderering process. You will receive your film ticket(s) in your mail. Not received anything? Please check your spam folder before contacting us on [email protected].

Can I redeem my promo code at the box office?

You can redeem your promo code at the box office if you have also received an additional QR code. Please show this QR ccode at the box office.

With a Cineville pass, you can visit up to 10 competition films at LIFF this year. This includes films from the American Indie Competition, the First Feature Competition and the Bonkers! Competition. Check out our discount page for more information.

With the We Are Public pass, you can visit a selection of screenings, including our film concerts! Check out our discount page for an overview of these screenings and more information.

With the CJP-pass and the Leidspas, you get a discount for regular screenings at LIFF.

Please note that if you order a ticket using a discount card, you will be asked to show your discount card at the entrance of the screening hall (as well as your e-ticket).

It is not possible to order LIFF tickets with a Nationale Bioscoopbon or MaDiWoDobon.

MyLIFF

Go to My LIFF, click on ‘log in’ and then on ‘forgot password’. Enter your email address and click on ‘send’. You will receive an email with a link that allows you to choose a new password.

Please check your spam folder before contacting us at [email protected].

You can create your new account right now via MyLIFF. Click on ‘register’. Enter the email address on which you would like to receive your film ticket(s) and fill in the rest of the contact information. An email with a confirmation link will be sent to your inbox. After confirming your account you can now log in to your MyLIFF account!

Please check your spam folder before contacting us at [email protected].

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