Payment error

Payment error

Something went wrong with your order. You may have paid, but this did not go through in the ticket system.

Please send a message as soon as possible to and include:

  • the title of the screening;
  • the day and time of the screening;
  • the number of tickets you ordered;
  • the email address you used to place the order.

The ticketing team will then find out what happened and, if possible, send the e-tickets to you.